Foundry
Foundry

Notifications

Sample data - see the notifications skill.

Tickets

New ticket

A helpdesk queue: saved views, filters, sortable columns, due times as words and an icon, an "updated" marker, and bulk actions. Open a ticket for its thread, properties and the embedded approval flow. Surveyed from Planner, Case Manager, WatchLine and Project Tracker (see docs/SCOPE.md, Phase 18). Everything is invented and lasts for your visit only.

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Ticket Title Assignee Priority Status Due Updated
FND-1001 Replacement laptops for the Bedford clinic Updated Hardware request, from Amira Khan You High Open Due in 2 hours, at risk
FND-1004 VPN drops every 20 minutes Updated Incident, from Dana Price Unassigned High New Due in 21 hours
FND-1003 Cannot connect to the VPN from home Incident, from Tom Okafor You Urgent Open Overdue by 9 hours
FND-1005 Finance system access for a new starter Updated Access request, from Tom Okafor Amira Khan Normal Pending SLA paused
FND-1009 Phone is not syncing work email Updated Incident, from Sam Reid Unassigned High New Due in 3 hours, at risk
FND-1002 Annual software licences Updated Hardware request, from Priya Shah Sam Reid Normal Open Due in 27 hours
FND-1007 Printer on floor 2 jams every time Updated Incident, from Priya Shah Priya Shah Normal On hold SLA paused
FND-1006 How do I book a meeting room? Updated General question, from Sam Reid Sam Reid Low Resolved SLA met
FND-1008 Old laptop returned, please close the asset General question, from Tom Okafor You Low Closed SLA met

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Theme
Colour

Preview the kit in another accent. Fifteen colours, evenly spaced and equally strong, each measured to pass AA in light and dark; high contrast keeps its own.

Skin
Layout

On screens narrower than a laptop every layout uses the slide-out menu.

Content width
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Help

About this page

Tickets

Switch saved views with the tabs, narrow the list with the filters, and sort by a column heading. Tick tickets to apply a bulk action. A due time is always words and an icon. Open a ticket to reply, add an internal note or change its status.

Without a mouse

Every control on this site works from the keyboard, including this panel (Escape closes it). Anything you can drag also has a menu or form that does the same thing.

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